FEATURES
We are currently offering FREE worldwide courier shipping on The Muse with NZ Post.
All international orders please note, that once your order has left New Zealand it may be subject to customs clearance procedures which can cause delays beyond original delivery estimates. Inside of New Zealand you will not incur any duties or taxes however for orders travelling outside of New Zealand, please note that By The Horns will not be responsible for any customs or duties taxes that occur once your item has left us.
Returns & Exchanges
We hope you love your new By The Horns - Muse bag and are completely satisfied with your order. If for any reason you wish to return or exchange your order, please notify us + return your item within 14 days. Item must be in original condition, unused with tags to receive a refund for a change of mind.
- We do not accept returns for items shipped outside of New Zealand, we are unable to support exchanges through our online store.
Please notify us via email hello@bythehorns.co.nz (within 14 days of your purchase arriving) that you would like to return and/or exchange your item.
Please send your return to: By the Horns c/o Returns, 1296 Rockwood Road, RD 2 Darfield, 7572
We recommend you use a tracked courier, as we can not take responsibility for lost returns.
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