Do you do custom sizing?
For sure, please email firstname.lastname@example.org for custom sizes.
Do you offer a framing service?
Yes we now offer framing! We offer framing for 40 x 30 inch print, A1, A2 and A3 sizes. Various colours available.
Service Times: Our frames are handmade with a 10-day turn-around time. We need your orders by Wednesday for shipping on Friday of the following week.
Do you ship internationally?
By The Horns ships all over the world. If you wish to order a canvas or framed print, outside of Australia or New Zealand, please contact email@example.com for a shipping quote.
Do you sell your prints in stores?
I supply some stores across NZ, Australia and South Africa.
If you are interested in stocking my prints, please contact me for more information. firstname.lastname@example.org
How long will my order take to be shipped?
Open edition prints usually take around 1 week, but allow up to two.
Limited edition prints will be shipped to me first for signing and then will be shipped to you. So please allow three weeks.
Canvas orders can take up to three weeks.
For framed prints = Service Times: Our frames are handmade with a 10-day turn-around time. We need your orders by Wednesday for shipping on Friday of the following week.
Can I purchase the digital file and print myself?
I do not sell digital files sorry.
What is the returns policy?
All sales are final, I cannot refund for a change of mind.
I received my print however it was damaged in the post, what can I do?
Prints that are damaged in the post can be replaced. Please take photographs for evidence and email them through. Please note, a damaged print can only be replaced two weeks after being despatched.
I have a blog/publication, can I feature or interview By The Horns?
Ah yes please!!