FAQ

Is it all your own work?

Yes! All prints are photographed and designed by myself, Amanda King. A professional photographer.

My prints are not curated with any other photographers. When purchasing from my store, you are supporting a small business based in New Zealand. I am originally from Australia. All my Australian orders are printed and framed in Australia to support Australian businesses. All my New Zealand orders are printed and framed in New Zealand. 

What sizes do you offer?

I offer sizes A3, A2, A1, 40 x 30 inches, A0 and 60 x 40 inches (150cm x 100cm.)

If you wish to order the 150cm x 100cm framed print, please fill out the contact form. 

Do you do custom sizing?

For sure, please email amanda@amandakingphotography.com for custom sizes.

Most of my prints can be altered to fit an existing frame, this even includes if you want something square. Just contact me prior to ordering so that we can discuss the size you're after.

Do you offer a framing service?

Yes we now offer framing! We offer framing for A0, 40 x 30 inch print, A1, A2 and A3 sizes. Various colours available. We can now frame up to 150cm x 100cm please fill out the contact form to order this size.  Australian orders are printed and framed in Australia. New Zealand orders are printed and framed in New Zealand.

Do you offer Afterpay?

Yes afterpay is available at the moment in New Zealand and Australia. If the option is not displaying at checkout, please Clear the Cache and Cookies and or try a private incognito window.

 

What are your Service Times: 

New Zealand:

All By The Horns prints, frames and canvases are hand-made to order, and the volume of orders we receive varies week to week and seasonally — which means production times can and do change.

 

Shipping Time Guideline:

New Zealand:

Canvases: Approximately Two Weeks

Frames: Approximately Two Weeks

Unframed Prints: Approximately One Week

Australia:

Canvases: Approximately Three to Four Weeks

Frames: Approximately Three to Four Weeks

Unframed Prints: Approximately One Week

 

Can you recommend places to buy my own frames?

These are the places that other customers have recommended to me.

New Zealand,  , KmartIKEASpotlightFreedom FurnitureAdairs, Country Road

Australia  Freedom FurnitureAdairsSpotlightOffice WorksIKEA

please keep in mind that the quality varies greatly!

Do your framed prints have a white border?

You have the option of selecting a white border on your order. Please note this does not make your print larger, the border is within the size of the print.

I recommend that you do not add on a white border if your frame already has a mat insert. 

Can you help me with selecting prints?

I love helping customers style their rooms. Just email me a photo of the room(s) you're looking to hang some prints and I will mock you up some different looks. Free of charge!

Do you ship internationally?

By The Horns ships all over the world.

Do you sell your prints in stores?

I supply some stores across NZ, Australia and South Africa.

If you are interested in stocking my prints, please contact me for more information. amanda@amandakingphotography.com

Can I purchase the digital file and print myself?

I do not sell digital files sorry.

What is the returns policy?

All sales are final, I cannot refund for a change of mind.

E vouchers are non refundable and cannot be redeemed for cash under any circumstances.

I received my print however it was damaged in the post, what can I do?

Prints that are damaged in the post can be replaced. Please take photographs for evidence and email them through. Please note, a damaged print can only be replaced two weeks after being despatched. 

I have a blog/publication, can I feature or interview By The Horns? 

Ah yes please!!